crisis_alert SEV-3

Inventory shows stale availability

INC-003

dnsinventory-servicedeployed_codeproduction-likesensorssupport reports + oversell guardschedule2024-11-20 08:30 UTCpending_actionsInvestigating

Impact: Items show available after being reserved; oversell risk.

Inventory reads are stale (oversell risk), with no 5xx. Use the cache metric, queue lag, and config diff to explain it and choose the safest first action.

descriptionIncident reportincident reporton-call notes

Inventory pages show items as available after stock was already reserved.

No 5xx spike — this is a correctness / data-freshness issue with oversell risk.

An inventory cache config change shipped overnight (~02:10 UTC).

Reads look fast and successful; they are just stale.

clinical_notes

Build incident diagnosis

1 · Primary symptom

2 · Likely cause category

3 · Likely cause

4 · Safest first action

5 · Key evidencemark in the viewer

6 · Diagnosis note

Still need: symptom, category, cause, action, key evidence.